UBpro Support Movies..

UBpro support movies designed to help you understand or review the most common questions we receive. Each movie will walk you though the process or explain the report or feature.

All the movies below are controlled a player bar at the bottom of the screen. You can control the frame, forward, reverse, stop.

     Pick out the movie you want to preview and double click!

A window will open and you can select run/open or to save it. If you choose to run/open it will display the movie on your screen. If you choose to save, it will save it to your computer for future use.

  

Adjust Usage History  Adjust Usage History that was incorrect Edit Service Address Change a Service Address Reader Routes Create or Edit Reader Routes System Status System Status Report Cutoff Notice Delinquent Notice or Cutoff Notice Work Orders Create or Edit Work Orders Swap Meters How to Swap or Replace a Meter Add Customers How to add a customer to the system Psion Meter Reader Sending or/ receiving from the psion Create Final Bill Creating a final bill Edit Remove Payment Edit or  remove payments Set Rate Tables How to set up rate tables Post Payments How to post payments Edit Previous Reading Edit a Previous Reading Post Meter Readings Post meter readings Inactive/Cutoff Status Inactive / cutoff service / restore Misc. Transactions misc. transaction adjustments Move Customer how to move a customer to a new address

It will take 5 minutes to download the 18mb file if you have high speed connection, but it could take 1 hour with a normal modem connection speed. If you want to download all the videos click on the button above. this will install the videos in the proper place on your computer.