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UBpro Support Movies..

UBpro support movies designed to help you understand or review the most common questions we receive. Each movie will walk you though the process or explain the report or feature.

All the movies below are controlled a player bar at the bottom of the screen. You can control the frame, forward, reverse, stop.

     Pick out the movie you want to preview and double click!

A window will open and you can select run/open or to save it. If you choose to run/open it will display the movie on your screen. If you choose to save, it will save it to your computer for future use.

  

Adjust Usage History 

Adjust Usage History that was incorrect

Edit Service Address

Change a Service Address

Reader Routes

Create or Edit Reader Routes

System Status

System Status Report

Cutoff Notice

Delinquent Notice or Cutoff Notice

Work Orders

Create or Edit Work Orders

Swap Meters

How to Swap or Replace a Meter

Add Customers

How to add a customer to the system

Psion Meter Reader

Sending or/ receiving from the psion

Create Final Bill

Creating a final bill

Edit Remove Payment

Edit or  remove payments

Set Rate Tables

How to set up rate tables

Post Payments

How to post payments

Edit Previous Reading

Edit a Previous Reading

Post Meter Readings

Post meter readings

Inactive/Cutoff Status

Inactive / cutoff service / restore

Misc. Transactions

misc. transaction adjustments

Move Customer

how to move a customer to a new address

 

It will take 5 minutes to download the 18mb file if you have high speed connection, but it could take 1 hour with a normal modem connection speed. If you want to download all the videos click on the button above. this will install the videos in the proper place on your computer.